Message From our President
Message From Our President
Mission Statement
Every client is treated with the utmost care and complete customer satisfaction is our number one concern. Our mission is to be an extension of your shipping department, allowing you to focus on your core business with total confidence that all your needs are handled by dedicated and experienced industry professionals.
Vision
We strive day in and day out to achieve our vision of becoming a leader in the Canadian shipping market. Whether delivering a single envelope around the corner, or moving a container across the globe, we know that our vision can only be achieved by providing superior service at the best possible rates.
Commitment To Our Clients
We are dedicated to the highest standards of professionalism and integrity in everything that we do. To achieve this end, each customer is assigned a dedicated customer service representative providing consistent service and follow-up. We also have representatives available 24/7 should you require assistance outside of our regular business hours. In addition, our easy-to-use web-based SmartShip™ system is accessible 24/7/365 through the Internet so you can get quotes, book or track your shipments at any time of the day or night. At Flagship™, you are more than just a number - we consider you a partner in our mutual success.