{"id":3343,"date":"2016-03-18T16:48:04","date_gmt":"2016-03-18T16:48:04","guid":{"rendered":"https:\/\/www.flagshipcompany.com\/fr\/?p=3343"},"modified":"2025-04-25T01:53:40","modified_gmt":"2025-04-25T05:53:40","slug":"facons-deffectuer-le-suivi-de-votre-envoi-1226","status":"publish","type":"post","link":"https:\/\/www.flagshipcompany.com\/fr\/blog\/conseils-dexpedition\/facons-deffectuer-le-suivi-de-votre-envoi-1226\/","title":{"rendered":"Suivi envoi : Comment suivre votre colis facilement"},"content":{"rendered":"

[vc_row][vc_column width=”3\/4″][vc_custom_heading text=”Fa\u00e7ons d\u2019effectuer le suivi de votre envoi”][stm_post_details][vc_column_text el_class=”.lato-light”]Lorsque votre envoi n\u2019est plus entre vos mains, bien qu\u2019il soit hors de vue, il n\u2019est pas n\u00e9cessairement hors de votre esprit. Plusieurs exp\u00e9diteurs veulent avoir la capacit\u00e9 de conna\u00eetre l\u2019endroit exact o\u00f9 se trouve leur envoi tout au long du processus d\u2019exp\u00e9dition.<\/p>\n

FlagShip offre deux fonctions de suivi pour votre envoi par messagerie.<\/p>\n

Notifications par courriel:\u00a0<\/b>Lorsque vous cr\u00e9ez un envoi dans le syst\u00e8me d\u2019exp\u00e9dition en ligne de FlagShip, vous pouvez ajouter une adresse courriel pour l\u2019exp\u00e9diteur, le destinataire, ou les deux.\u00a0Les notifications seront envoy\u00e9es \u00e0 l\u2019adresse indiqu\u00e9e au fur et \u00e0 mesure que l\u2019envoi sera trait\u00e9 dans le syst\u00e8me du transporteur.\u00a0Par exemple, vous recevrez des notifications s\u2019il y a eu un retard, s\u2019il y a un probl\u00e8me avec l\u2019adresse ou lorsque le colis a \u00e9t\u00e9 livr\u00e9.<\/p>\n

 <\/p>\n

Rep\u00e9rage en ligne:\u00a0<\/b>Si vous ne souhaitez pas recevoir de mises \u00e0 jour par courriel, mais que vous voulez tout de m\u00eame conna\u00eetre le parcours de vos envois, vous pouvez en faire le suivi \u00e0 partir du syst\u00e8me d\u2019exp\u00e9dition en ligne de FlagShip.\u00a0La premi\u00e8re \u00e9tape est de rep\u00e9rer l\u2019envoi en question.\u00a0Vous y parviendrez en suivant ces \u00e9tapes\u00a0:<\/p>\n

– Connectez-vous \u00e0 votre compte FlagShip.<\/em><\/p>\n

– Allez \u00e0 Gestion des exp\u00e9ditions.<\/em><\/p>\n

– S\u00e9lectionnez Recherche avanc\u00e9e, choisissez la date (p.\u00a0ex., hier, la semaine derni\u00e8re, le mois dernier).<\/em><\/p>\n

– Cliquez sur Recherche.<\/em><\/p>\n

– Cliquez sur le num\u00e9ro de suivi bleu de l\u2019envoi.<\/em><\/p>\n

\u00a0<\/i><\/p>\n

Vous serez dirig\u00e9 au site Web du transporteur o\u00f9 vous retrouverez toute l\u2019information de suivi.<\/p>\n

 <\/p>\n

Si vous avez des questions au sujet de toute information de suivi, communiquez avec FlagShip, et non pas directement avec les transporteurs, \u00e0 l<\/b>\u2019adresse\u00a0support@flagshipcompany.com<\/a>\u00a0ou appelez-nous au 1-866-320-8383<\/b>[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][stm_sidebar sidebar=”272″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

Lorsque votre envoi n\u2019est plus entre vos mains, bien qu\u2019il soit hors de vue, il n\u2019est pas n\u00e9cessairement hors de votre esprit. Plusieurs exp\u00e9diteurs veulent avoir la capacit\u00e9 de conna\u00eetre l\u2019endroit exact o\u00f9 se trouve leur envoi tout au long du processus d\u2019exp\u00e9dition.<\/p>\n","protected":false},"author":5,"featured_media":3846,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_ppma_block_editor_authors":""},"categories":[53,52,54],"tags":[],"ppma_author":[203],"class_list":["post-3343","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseils-dexpedition","category-small-business-expedition","category-systeme-dexpedition-en-ligne"],"authors":[{"term_id":203,"user_id":5,"is_guest":0,"slug":"tania","display_name":"Tania Fioretti-Joseph","avatar_url":{"url":"https:\/\/www.flagshipcompany.com\/app\/uploads\/2026\/09\/Tanias-Updated.png","url2x":"https:\/\/www.flagshipcompany.com\/app\/uploads\/2026\/09\/Tanias-Updated.png"},"author_category":"1","first_name":"Tania","last_name":"Fioretti-Joseph","user_url":"","job_title":"","description":"

Vice President, Marketing & Business Development<\/strong> Tania brings over two decades of leadership experience across corporate, consulting, and small business environments. Since joining FlagShip in 2013, she has helped Canadian small and medium-sized businesses navigate shipping through strategic marketing, business development, and customer-focused solutions. Her experience gives her a broad perspective on the relationship between shipping, business strategy, and sustainable growth. Tania writes about small business shipping strategy, business growth, decision-making, and practical solutions that help Canadian businesses ship and scale with confidence. View LinkedIn Profile \u2192<\/a><\/p>"}],"_links":{"self":[{"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/posts\/3343","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/comments?post=3343"}],"version-history":[{"count":8,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/posts\/3343\/revisions"}],"predecessor-version":[{"id":21948,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/posts\/3343\/revisions\/21948"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/media\/3846"}],"wp:attachment":[{"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/media?parent=3343"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/categories?post=3343"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/tags?post=3343"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/www.flagshipcompany.com\/fr\/wp-json\/wp\/v2\/ppma_author?post=3343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}