6 Reasons Why Your Business Needs a Shipment Management System

Posted by Tania

We should all know by now that it costs much more to earn a new customer than to retain an existing one. Customer satisfaction is highly linked to the shipment delivery. A delayed or failed delivery would be a great disadvantage for a retailer, potentially resulting in the loss of a new client on their first order. A shipment management system is a great tool that can be used to stay organized, avoid shipping delays, and ensure a satisfied client. We would like to give you our top 6 reasons why your business needs a shipment management system.

• Reduces the risk of manual data entry errors.

• Electronically stores information about clients and shipments.

• An online system to shop and compare shipping rates, print accurate labels, and access tracking information.

• Instantly access tracking information to respond to customer inquiries.

• Enter new shipments, review previous shipments, manage payments, and manage contacts.

• Helps keep detailed notes for shipments

A good shipment management system allows a retailer to effectively engage with a client, providing them with an effective and efficient customer experience. It is a great tool that can be used to increase efficiency and boost productivity.

To learn more about our online discounted shipping service, contact our customer relations team toll-free at 866-320-8383 or email them at support@flagshipcompany.com.