As a FlagShip client, have you ever wondered when you should call FlagShip and when you should call the carriers directly? The answer to this question is simple – always call FlagShip!
When to Call FlagShip vs. When to Call Purolator/FedEx/UPS/DHL/Canpar/GLS
As a FlagShip client, have you ever wondered when you should call FlagShip and when you should call the carriers directly? The answer to this question is simple – you should always call FlagShip first.
For example, if you receive a notice that there is a problem with a delivery address – contact FlagShip rather than the carriers. We will provide the correct information to the carrier and follow up to make sure that your package is delivered correctly.
Whether you have questions about a lost or damaged package, need to schedule a pickup, resolve an address correction (as you should to avoid fees!) or simply check on the progress of a shipped parcel, call us. Our customer service representatives have direct lines to the couriers which can help you get a faster response. In addition, since we deal with these issues on a daily basis, we may already know the answers to the questions that you have.
We are always happy to help so feel free to contact us at 1-866-320-8383 or support@flagshipcompany.com.