Can I ship to a P.O. box?

Posted by Charlene Hui

Small business owners, especially those who operate their business at their own residence, may want to receive their work-related mail at a different address. Some choose to have a post office box (P.O. box) for their mail delivery but be careful as there are some restrictions for P.O. box deliveries. Here are our tips for those who need to know if they can ship to a P.O. box.

  • P.O. boxes are traditionally used by individuals to receive mail in areas where mail cannot be delivered directly to their homes. P.O. boxes are used to receive mail items sent through federal postal services. Carriers do not deliver to P.O. boxes – so if you are given a P.O. box address from your receiver, make sure to ask them for an address where there is someone to physically accept the package.
  • Carriers deliver to mailboxes. If your small business receives deliveries from private couriers, a mailbox is typically better suited to receive such shipments. Couriers like UPS, offer mailbox services where you have options like parcel receiving and mail forwarding. At FlagShip, we are partnered with leading couriers like UPS, FedEx, Purolator, DHL, Canpar and GLS so you can ship to anywhere in the world – just make sure you are not using the courier to ship to a P.O. box!  Sign-up with FlagShip and start shipping today!

So just remember – you are able to ship to a P.O. box when using Canada Post or a federal postal service. If you need to send a shipment through a private courier such as UPS or FedEx, make sure to ask your receiver to provide another address as couriers do not ship to P.O.boxes. FlagShip is dedicated to making your small business shipping as easy as possible so don’t hesitate to contact us if you ever have any shipping questions.

To contact us, send our team an e-mail at or give us a call at our toll free number 1-866-320-8383.