Shaping FlagShip’s pathway to growth, high quality and a tech evolution in the courier and transport industry

Posted by Tania

Pointe-Claire, QUEBEC (November 5, 2019) – Innovative online shipping solutions company, FlagShip, has been bridging small businesses across Canada with world-class couriers since 2005. In its November edition, Business in Focus speaks with FlagShip President and Founder Howard Kruger about how his vision on bringing together technology and his deep-rooted passion for customer service, transformed the courier business in Canada for small businesses. Read the article Customer Service, Growth and Tech Evolution Top Priorities for FlagShip.


In the article we also gain a perspective into the courier business from Howard’s two sons Josh Kruger and David Kruger, both Vice President’s at FlagShip, and Patrick Leblanc the Director of Technology. Appreciating how FlagShip established a niche in the market, and ultimately delivered unique shipping solutions to small and medium sized businesses.


“My whole life I’ve seen him [Howard] grow within the industry and I’ve seen the industry change a whole lot over that time of 30 years,” says Josh Kruger, who was with his father on day one. “I was sitting there with him in the office – just me, him and one customer – and where we’ve grown from 2005 to now has been an unbelievable ride to see.” Read the full article.


About FlagShip

Since 2005, FlagShip™ has had a strong commitment to providing online shipping solutions for small and medium-sized business (SMB) customers that make their businesses better, easier and more efficient.  Today, FlagShip brings that same commitment and a range of solutions to consumers.  We continue to embrace technological innovation and entrepreneurial philosophies, to help SMBs and consumers alike save time and money, all the while make shipping stress-free.  FlagShip is an authorized reseller of Purolator, UPS, FedEx, DHL and Canpar.


About Business in Focus

At Business in Focus, we conduct in-depth, one-on-one interviews with the top representatives of their firms, delving beneath the surface to uncover the true stories of their success in the field. In our digital and print magazines, you will also find informative features on the world’s most prominent organizations, institutes, associations and government departments whose actions and policies have a direct impact on the world economy and business climate. We profile the latest in industry trends and technology and look at today’s most pressing environmental and political issues. We sit down with managers, founders, CEOs, and government officials to get at the heart of the story. Through our competitive and comprehensive advertising plan, we can get your story out as well. Join us in our journey to bring the world’s business into focus.

Media Contact: Tania Fioretti Joseph at