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How to Create a Hassle-free Return Shipment

Do you ever manage a product return from a customer? Do you want to cut down your supplier shipping costs for inbound orders? If so, FlagShip can help.

How to Create a Hassle-free Return Shipment

Do you ever manage a product return shipment from a customer? Do you want to cut down your supplier shipping costs for inbound orders? If so, FlagShip can help you achieve return shipment success with just a click of a button.

FlagShip’s online discount shipping system – has been designed to simplify your shipping. Here are a few shipments you most likely manage:

  1. A shipment that goes from your office to your customer
  2. A shipment that comes to your office (this is what we call a return shipment)
  3. A shipment that is exchanged from two locations outside of your office (this is what we call third party shipping)

For all of the shipping variations noted above, we can help you can control your shipping costs and ease the process, all-in-one place.

How-to manage return shipping:

From the New Shipment screen, simply click on the Swap Addresses button to change your company information from the Shipper to the Receiver section to create a return shipment. You then enter the shipper information and at the end of the shipping process, email the documents (labels) to the shipper. The shipper just needs to print the labels you emailed him. No waybill to fill-out, no phone calls to schedule a pickup. It’s that easy!

How-to manage a third party shipment:

Simply fill-out the Shipper section with the shipper information and the Receiver section with the consignee information*. Again, you email the labels (documents) to the shipper and it’s done!

FlagShip is proud to help simplify the shipping process and reduce the shipping costs.

If you have any questions on processing a return shipment, please contact our customer relations team at 1-866-320-8383 or [email protected].  

 

*A $1.95 administrative charge applied in lieu of the shipping charges.

Author

  • Tania Fioretti-Joseph

    Vice President, Marketing & Business Development Tania brings over two decades of leadership experience across corporate, consulting, and small business environments. Since joining FlagShip in 2013, she has helped Canadian small and medium-sized businesses navigate shipping through strategic marketing, business development, and customer-focused solutions. Her experience gives her a broad perspective on the relationship between shipping, business strategy, and sustainable growth. Tania writes about small business shipping strategy, business growth, decision-making, and practical solutions that help Canadian businesses ship and scale with confidence. View LinkedIn Profile →